Tag Archive for 'Internet'

[Business Daily Article] Mobile Advertising needs apps to grow.

Mr Moses Kemibaro (left), Dealfish regional manager for East Africa, and Mr Neil Schwartzman, general manager for East and West Africa. The firm has challenged local online publishers to place inventory on mobile web.

This is an article from today’s edition of the Business Daily Newspaper in which I was quoted and Dealfish also got good mention. The article by Frankline Sunday talks about the importance of local mobile applications in Kenya for mobile (web) advertising to really take off. In effect, local publishers and mobile application developers are key to drive growth. You can read it here>

Google announces strategic partnership with KeNIC.

Joe Mucheru of Google speaks at the KeNIC AGM

Google this morning announced a strategic partnership with the Kenya Network Information Centre (KeNIC) at the 2011 Annual General Meeting (AGM). KeNIC is the registry for Kenya’s Country Code Top Level Domain (ccTLD) which is .KE.

Joe Mucheru from Google stated that currently their aim in Africa is to make the Internet an integral part of everyday life – business will become a later focus. The bigger issue for Google at this juncture in Africa is bringing Internet access to the masses, as well as helping generate local content.

The strategic partnership with KeNIC is to grow the number of domain names being registered under the .KE name space. According to Joe, Google is focused on the following key areas in Africa:

  • Access – Making Internet access available on as many devices as possible and especially the mobile phone. To achieve this, Google has extended Internet connectivity to Universities and is also peering its content at the Kenya Internet Exchange Point (KIXP). Google is also pushing access to Google Apps to enhance productivity amongst Students and Faculty at Universities in Kenya.
  • Relevance - Google is pushing products and services that are localized for Kenya. One of these is Google Baraza which has increased interest in local content from a question and answer format – hence the name Baraza which means “meeting” or “forum” in Kiswahili. Google is also localizing its content into local languages and currently over 30 African languages are supported.
  • Sustainability – Google wants to make the Internet sustainable in Africa. This is being achieved through training and other forms of support such as working closely with Governments. In this way, Google is working to help create local ecosystems for its offerings and the countries where it operates in Africa.

Joe went further to point out that Africa currently has a domain name ratio of of 10,000 people to 1 domain name. In Kenya, the ratio is 2,500 people to 1 domain. The goal and part of the reason for the strategic partnership with KeNIC is to increase .KE domains to 6 or 7 times of what is currently in Kenya. Globally, the ratio of people to domains is 90:1. Google wants to work with KeNIC registrars to make this happen in Kenya too.

Victor Munyua of Google speaks at the KeNIC AGM

Victor Munyua also spoke. He is Google’s Commercialization Manager and had worked for Google in the UK for over 7 years before relocating to Kenya. Victor’s role here is to assess and realize the market for commercializing Google’s offerings in Sub-Saharan Africa. Victor stated that the Google ecosystem needs to be started and grown over time in this region.

Victor, having worked in Google in the early years in the UK, says he saw the market for online advertising grow from US 50 million per year to currently US 4 billion per year. His focus was always Google users and how to bring them to both online publishers and advertisers through Google. This “connecting” is what has made Google so successful globally and he sees the same sort of growth happening in Kenya in the future.

Victor noted that the total advertising spend in Kenya is currently US$. 600 million per year but digital advertising spend is only 1% of this figure at US$ 6 million. There is lots of room for growth as there are over 10 million Internet users in Kenya. Victor pointed out that in markets such as the UK, digital marketing is 25% of total advertising spend per year. Victor was quite bullish when he stated that digital marketing in Kenya could be worth US$ 2 Billion in 5 years time.

Joe Mucheru and Victor Munyua of Google answer questions at the KeNIC AGM

Both Joe and Victor concurred that the future of digital marketing in Kenya will be small businesses – they are the ones who will grow the market. The problem at the moment is that traditional advertising still forms the bulk of advertising spend in Kenya but this will change, as has been the case globally. They suggested that KeNIC registrars stand to gain in the transition to digital marketing from traditional marketing and they have already seen international players coming to set-up in Kenya to tap into this growth opportunity.

Victor suggested that Kenya is a “mobile first” market meaning that as much as 60% of digital marketing spend in the future could be mobile-based. The global trends that Victor saw in the UK is that initially the market is slow to adopt digital marketing but once they started getting solid results the spend on digital marketing grew dramatically over the years. The important thing to note is that to-date digital agencies are Google’s biggest partners and NOT the traditional ad agencies, per se. Therefore, KeNIC registrars need to plug into this opportunity.

Joe also noted Google will work with KeNIC stakeholders to prepare for these emerging business opportunities. However, it starts with a domain name for every business in Kenya. These businesses need a platform that is easy to understand and use to fully realize their Internet business potential. Google Apps and the Google Adwords API are already generating billions of dollars every year. Joe stated Africa is only 2% of the global Internet and so the room for growth is enormous, going forward.

 

AccessKenya Launches Retail Experience Shop at Nairobi’s Westgate Mall.

AccessKenya's Jonathan Somen and Diana Mulili

Yesterday, AccessKenya launched their first ever retail shop at the Westgate Mall in Westlands, Nairobi. The shop is designed to give existing and prospective customers the AccessKenya brand experience in a more personal and effective way compared to other more traditional channels. This includes demonstrations of broadband products and services from AccessKenya as well as technology products such as WIFI routers, etc.

I have to say I was a little surprised that AccessKenya would invest in a retail shop when most of their customers are businesses of all sizes. However, its becoming increasingly apparent that customers need to “touch and feel” before buying these days. This is most evident in the case of Apple who have hundreds of themed stores globally that effectively create the “Apple Experience”. It also helps them reach the market directly, ensuring higher margins by avoiding external channel partners.

AccessKenya's Retail Shop at Nairobi's Westgate Mall, Westlands.

I had the opportunity to do a short video interview with Diana Mulili as below who is the Head of Retail Distribution at AccessKenya. In addition, I also managed to load some pictures of the launch event and retail shop on Facebook which you can view here>

The kicker to the evening was free access to watch the premiere of Battle:LA, a blockbuster SciFi movie that is actually being launched globally today. Battle:LA is a MUST watch for tech heads like me! :)

Norton Internet Security 2011 now available in Kenya.

Press Release.

Norton delivers the industry’s number-one online-threat detection rating, fastest performance and new, free Norton Power Eraser

Viruses, cybercriminals, and other threats can make the Internet a dangerous place, even in Kenya.  But you can now protect yourself with the recently launched, Norton Internet Security 2011 available for purchase in Kenya. The fastest, lightest security suite you can buy, Norton Internet Security 2011 safeguards your computer without slowing it down. You’ll enjoy rock-solid security without sacrificing performance.

Norton Internet Security 2011 helps prevent cybercriminals from stealing your identity and hard-earned money when you search, surf, shop, socialise, and bank online. Improved Norton Safe Web warns you of unsafe websites and suspicious online merchants right in your search results. It even blocks known malicious sites to help keep you from getting scammed.

Norton Identity Safe remembers and secures your user names and passwords and then automatically enters them for you when you bank, shop, or socialise online. It prevents eavesdropping cybercriminals from swiping your information and saves you time.

Norton Internet Security 2011 also detects and eliminates viruses, spyware, and other threats, letting you email, chat, and download files without getting or passing on threats to family and friends.

Norton Pulse Updates provide mini-updates every 5–15 minutes, without interrupting you or slowing down your computer, to help ensure you are protected against new threats that appear. And in an emergency, new Norton Rescue Tools can help you get even severely infected computers up and running fast.

Norton Internet Security 2011 even identifies problems that could affect your computer’s performance and notifies you when an application is slowing your computer’s performance or using up system resources.

Norton Internet Security 2011

Norton is offering powerful free tools for consumers, regardless of the security they use, to provide all computers with a deeper level of protection. One of these free tools is Norton Power Eraser, which aggressively targets and eliminates the latest threats, including fake antivirus or ‘scareware’ programs. Fake antivirus programs imitate legitimate software and provide a way for cybercriminals to swindle consumers out of huge sums of money each year. Norton Power Eraser is freely available online and as a link within the 2011 Norton products.

The manufacturer’s suggested retail price for Norton Internet Security 2011 is US$ 69.99 for a three-PC license, which includes a one-year service subscription to use the product and receive Symantec’s protection updates.  Norton AntiVirus costs US$ 59.99 and both are available in Kenya and from the Symantec online store (http://store.norton.com/).

About Norton From Symantec

Symantec’s Norton products protect consumers from cybercrime with technologies like antivirus, anti-spyware and phishing protection — while also being light on system resources.  The company also provides services such as online backup, PC tuneup, and family online safety.
About Symantec

Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organisations secure and manage their information-driven world.  Our software and services protect against more risks at more points, more completely and efficiently, providing confidence wherever information is used or stored. More information is available at www.symantec.com.

AccessKenya’s free online traffic camera service.

AccessKenya this week has launched a free online traffic camera service on their portal www.home.co.ke. The traffic service consists of Internet cameras that capture traffic flows and transmit real-time feeds through the portal. Currently, AccessKenya has 23 live cameras in Nairobi and 2 in Mombasa.

“We have more than 20 cameras in key areas around the city including Ngong Road, Westlands, the Industrial Area and Mombasa Road,” said Jonathan Somen, the Managing Director of AccessKenya, adding that more cameras are to be installed in the coming weeks in the capital and in Mombasa.

Taking into consideration the complexity of the city’s traffic, these cameras will go a long way in helping motorists and commuters alike plan their movement schedule and routing in these major towns. The free camera service can be accessed directly online here>

Safaricom’s BAMBA (almost) Unlimited 3G Data Bundles.

In more Safaricom news this week, a fairly massive online and offline marketing campaign is running for what is being called “BAMBA Unlimited”. The promotion is basically a spin on Safaricom’s 3G bundles that are now a quasi-uncapped Internet service (depending on how you look at it).

The way that BAMBA Unlimited works is that you buy the usual Safaricom 3G bundles but you get unlimited Internet access for the rest of the month at different sub-3G speeds should you happen to finish the bundle before the end of the month. In addition, the higher the cost of the bundle you buy, the faster the out of bundle sub-3G speed you get for the month.

I can’t imagine anyone who has become accustomed to 3G Internet speeds being thrilled with BAMBA Unlimited when their bundle runs out before the end of the month but at least it does mean they can get online till their next top-up. In a nutshell, BAMBA Unlimited is really a half-way unlimited 3G offer from Safaricom and for those willing to accept sub-3G speeds (circa Kenya 2006), its better than nothing.

Safaricom’s BAMBA Unlimited bundles work as follows:

  • Kes. 999.00 bundle: 300mb data per month, 32kbps out of bundle.
  • Kes. 1,999.00 bundle: 700mb data per month, 64 kbps out of bundle
  • Kes. 2,999.00 bundle: 1GB data per month, 128kbps out of bundle.

NOTE: BAMBA Unlimited bundles are also only available on prepaid basis and valid for for 30 days only.

Safaricom’s Uncapped WIMAX (SOHO) Internet Packages.

Safaricom has been given a lot of flak to-date for their speedy but pricey 3G bundles. As the only mobile network in Kenya (still) with 3G data, this is expected to be the case for at least another couple of months until such time both Zain Kenya (soon to become Airtel Kenya) and Orange Kenya get their 3G offerings to market.

Incidentally, Orange Kenya’s EVDO powered 3G+ Internet service is quite decent and their bundles give almost double the data for the the same price of what you would pay Safaricom for their 3G bundles – however, the big caveat is that its not always as fast (or as reliable) as experience has shown (at least in my case that is).

Anyway, back to the topic of this post. It recently came to my attention that Safaricom has been rolling out uncapped WIMAX Internet services in Nairobi. The services, based on pricing and bandwidth, are clearly aimed at both the Small Office Home Office (SOHO) and Residential markets. The roll-out, which is being done through third-party contractors also leverages Safaricom’s acquisition of several WIMAX companies over the last year or so.

The rates that I have for the Safaricom WIMAX Internet services are as follows:

  • 512 Kbps (Internet only): Kes. 3,999.00 per month inclusive of taxes.
  • 1Mbps (Internet, Domain Name and Web Site Hosting): Kes. 5,999.00 per month inclusive of taxes.
  • 2Mbps (Internet, Domain Name and Web Site Hosting): Kes. 6,999.00 per month inclusive of taxes.

To note is that for all the above packages installation is free, as is the WIMAX receiver. In addition, installation is done within 3 days of sign-up which is a decent turnaround time (I have heard horror stories about Zuku’s installation times since they launched so Safaricom could win market share from them on this basis alone)

Going forward, Safaricom’s WIMAX offerings as above pits them squarely in competition with both AccessKenya and Zuku who both have been signing up a good number of customers for this market segment. What remains to be seen is how they will respond to the “green giant” that is Safaricom as they consolidate an even stronger Internet position beyond their 3G offerings.

A tale of two countries.

This is an article for which I was interviewed a week ago by Russell Southwood of Balancing Act. The interview I had basically covered the state of Internet and mobile uptake in Kenya since the high speed undersea cables went live in East Africa last year. You can read the article here>

SEACOM completes direct cable to Europe.

In the news today, SEACOM, the high speed undersea cable operator has completed a new cable branch that now links East Africa directly to Europe via the Red Sea. This new development means that faster connectivity will now be possible directly to Europe from East Africa and it will also add an extra level of redundancy to the SEACOM network. The additional capacity is expected to be crucial for carrying lucrative data for television broadcasters during the 2010 FIFA World Cup from South Africa. More information on this new development from SEACOM can be found at the Business Daily here>

Safaricom’s Nokia 1680 Low Cost Offer.

Safaricom is clearly pushing as low and as wide as they can in getting everyone in Kenya to use their Safaricom Live! internet services. Their latest “Internet Mkononi” (i.e. Internet in your hand) offer of Kes. 2,699.00 for a Nokia 1680 is probably the least expensive GPRS internet capable offer in the marketplace at this time (which also includes Kes. 250.00 of free airtime).

The Nokia 1680 offer was published in a full page ads in the Media this past week and is bound to see a good number of purchases this month. The phone itself, as advertised, also has Nokia’s OVI Mail, a Full Color Screen, Camera, Ultra-long battery life and Multimedia Messaging (MMS).