This is an article for which I was interviewed a week ago by Russell Southwood of Balancing Act. The interview I had basically covered the state of Internet and mobile uptake in Kenya since the high speed undersea cables went live in East Africa last year. You can read the article here>
Tag Archive for 'dotsavvy'
A tale of two countries.
Hard times for small firms in wireless sector.
This is an article on regulation within Kenya’s telecommunications sector that was published last week in the Business Daily where I was quoted. The article refers to a blog post I wrote last month on the Safaricom and Communications Commission of Kenya (CCK) standoff regarding controversial fair competition and equality regulations. You can read it here>
Mocality, a mobile business directory for Africa.
Yesterday afternoon I met Stefan Magdalinski for coffee at the Nairobi Java (Junction Branch). Stefan is the CEO of Mocality, a mobile-based and crowd-sourced business directory that has been operating under the radar in Kenya. Mocality operates out of Cape Town in South Africa but has been deliberately launched in Kenya first and more specifically Nairobi with over 10,000 businesses listed at this time (other Kenyan towns and cities will be added over time).
As I found out during our meeting, Stefan previously was a Co-founder and CTO for Moo.com, an online printing company that lets you create custom-made business cards, postcards, stickers and other paraphernalia on their web site (its a really nifty service by the way!). Also at the 2 hour meetup we’re Joshua Mwaniki who is Mocality’s Country Manager for Kenya and Kennedy Kachwanya who is the operations Manager for Maduqa.com, a Kenyan online shopping mall. The meetup had been more or less organized by Ushahidi’s Erik Hersman over email (thanks Erik!).
Mocality’s started aim is to generate a massive base of local content that is accessible from your mobile phone and easy to search. It’s designed to help you find whatever you need in Nairobi without having to look it up in a book or even use a computer. It’s a wealth of local information in your pocket, wherever you are, any time of the day. I happened to register Dotsavvy on Mocality prior to the meeting and it works pretty well with a lot more detail than what you would get in a standard Yellow Pages listing. What I find most compelling about Mocality’s approach to listing businesses is that it crowd-sources business listings through “agents”. Agents can sign-up online and are remunerated for entering new business listings that are then verified. According to Stefan, they now have over 60 agents working in Nairobi going around collecting business contacts and putting them into Mocality’s database. Agents are paid via M-Pesa meaning that they get paid promptly and are incentivized to get as many listings as possible.
Another aspect about Mocality is that there are a myriad of ways of uploading and accessing business listings. One can do so via the mobile web, email, a J2ME app, an iPhone app, SMS and of course via web browser on a PC. In addition, businesses that list on Mocality also have access to free bulk SMS, a mobile business card and a free mobile website. This means that Mocality is far more than a directory – its also a business toolkit with additional services that are relevant for businesses of all sizes. Listed businesses get 400 free SMS messages a month which they can use for sending promotional messages to their customers. In addition, business listings are augmented using Google Maps so that they are precisely mapped for location. One feature I really liked on the Mocality iPhone app that Joshua demonstrated is that a restaurant for instance could have its full menu on the business listing as well as photos and logos for the restaurant – its more than a basic online directory for sure!
Going forward, having talked to Stefan and Joshua it seems that Mocality have a lot of big ideas for Africa. I really like the fact that they launched first in Kenya meaning that Mocality realizes the value of doing so here first before even doing so in South Africa where they are based. Its a fact that Africa outside South Africa is very different and a Pan-African roll-out needs to factor these differences into the mix. I kept asking if they planned to offer certain features that would be ideal for Kenya like mobile money integration and FourSquare-like functionality – all I got we’re smirks and grins that indicated something is definitely cooking in stealth. It also remains to be seen how Mocality which has a whole bunch of value-added services will fare against the tried and proven Yellow Pages in Kenya who recently also launched SMS-based services and a mobile web version of their web site. In addition, not to be locked out is Google Local Maps which has some of the value-added functionality that Mocality does though not quite as extensive. Whatever the case, Mocality which is part of Naspers in South Africa could be a game changer for local business information and services in Kenya, enroute to the rest of Africa.
Brandscape’s 15th Brand Forum: “Branding, what are the new realities”.
Sometime last month I attended the 15th edition of Brandscape’s Brand Forum at Blanco’s in Hurlingham, Nairobi. The forum brought together marketing and branding enthusiasts to discuss matters shaping brand direction and strategy. The forum’s theme was “Branding, what are the new realities” which went further to explore the changing landscape of branding. You can read the full summary of what we discussed here>
Citizen Journalism Presentation at the Kenya ICT Board’s Media Workshop.
This is a presentation on Citizen Journalism that I gave this afternoon at the Kenya ICT Board’s Media Workshop:
CNBC Africa Interview on Social Media in East Africa.
This is a feature on the rise of social media for business in East Africa that was aired a few weeks ago on CNBC Africa. I was interviewed for the same on behalf of Dotsavvy. Also interviewed we’re Soko Directory’s Steve Wafula Biko, Centurion Systems’ Kevit Desai and FabGuru’s Cynthia Muyoti.
CNBC Africa: East Africa Business Report on Social Media from Moses Kemibaro on Vimeo.
CIO East Africa Article on Mobile Web: Leapfrogging into the future
This is an article on the growth of the mobile web in Africa that was published in the March 2010 edition of CIO East Africa Magazine. Symbiotic’s Mbugua Njihia and I were quoted in the article following last month’s Mobile Web East Africa Conference. You can read the article here>
Is your modem painfully slow? Here is why.
This is an article I was quoted on that was featured in this week’s edition of Money Magazine in the Daily Nation. You can read it here>.
Business Daily report on Mobile Phones shifting Web Development in Kenya.
The Business Daily today did a report on how the ever growing mobile market in Kenya is now affecting how corporate web sites are being built by web developers and digital agencies. Basically, more and more Kenyan organizations want to ensure that their web sites can be easily accessed on the mobile web which is growing at a massive rate. I was interviewed for the report on behalf of Dotsavvy. You can read the full report here>
Embracing Digital Marketing Presentation at Kenya Music Week 2009.
Earlier today I was at the Kenya Music Week (KMW) 2009 event to make a presentation titled “Embracing Digital Marketing”. This is the third year in row that I have made a presentation at the KMW and its amazing to see how much changes every year in terms of the Internet and Digital Media in general. This time last year, there was no (real) broadband in Kenya and the Internet was really really slow and expensive. We also did not have the current low(er) Internet access charges as well as an ICT Bill that is going to support the growth of local e-commerce.
Going forward, because of all these developments in 2009, and more to come in 2010, things are only going to get better for the Kenyan Music Industry where digital music is concerned. This will lead to dramatic changes in Kenya’s digital music development, marketing, distribution and monetization for all stakeholders. Already, many seem to be ready to cash in on the digital music scene in Kenya. For sometime now, Safaricom has been offering mobile music and ringtone downloads via its Safaricom Live portal. There have been other players like Cellulant, Interactive Media Services and Adtel who have also been in the mobile music and ringtone downloads space for sometime now.
Today, I also learnt of Vuma which is an online music portal dedicated to Kenyan music and operated by the Music Copyright Society of Kenya as well as Liberty Afrika. Vuma is operated as a joint venture that enables Kenyan musicians to market and sell their music online in a revenue share model. Vuma is fully e-commerce capable and currently offers the ability to buy music online using credit and debit cards. Currently, Vuma is charging an average of Kes. 60.00 per song downloaded. Vuma also has a mobile version of its web site which makes a lot of sense considering recent research shows that mobile Internet access is the fastest growing segment in Kenya.
However, at this time, Vuma does not yet offer mobile based payments using either Safaricom’s M-Pesa or Zain’s Zap mobile payments systems – this will be very key if Vuma is to have any chance of achieving critical mass in Kenya amongst over 18 million mobile subscribers. I now know of at least three online mobile payment systems in Kenya that are being operated by Verviant (PesaPal), Intrepid Data Systems (iPay) and Symbiotic Consortium that work with M-Pesa and Zap. I also understand that NairobiNet Online is working on an online mobile payment system. Vuma could easily work with any one of these providers to achieve this objective.
To download my Kenya Music Week 2009 presentation on Embracing Digital Marketing for the Kenyan Music Industry, go here>




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