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During this past weekend I attended the 2017 edition of the Kenya Homes Expo for a couple of hours and I noticed that both Safaricom and Zuku had stands there promoting their Fiber To The Home (FTTH) Internet packages.This was interesting given that the event basically targets anyone and everyone

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Like many of its 20+ million odd subscribers, I learned the hard way that even the super successful and behemoth that is Safaricom is NOT immune to Murphy’s Law which states that ‘anything that can go wrong, will go wrong’. Indeed, not being able to make phone calls or M-Pesa

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Clearly there is change happening at Telkom Kenya since it was acquired by Helios Investment Partners last year. There has been major changes in terms of how many people have hired at senior and middle management. These changes are starting to manifest themselves in the marketing of their offerings as

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