Monthly Archive for December, 2011

Pew Research Center findings on mobile usage trends in Kenya.

The Pew Research Center’s Global Attitudes Project conducts public opinion surveys around the world on a broad array of subjects ranging from people’s assessments of their own lives to their views about the current state of the world and important issues of the day.

In the latest research on mobile phone usage globally carried out earlier this year and released yesterday both mobile texting and social networking were found to be popular worldwide. However, of more interest to me were the findings for Kenya where just over 1000 respondents were interviewed face to face nationwide. Here are the results:

Cell Phone Usage

  • 74% own a cell phone.
  • 98% make phone calls.
  • 75% send text messages.
  • 50% take pictures or video.
  • 23% use the Internet.

Social Networking

  • 19% use social media regularly.
  • 7% do not use social media.
  • 72% do not have access to the Internet.

Usage of Social Networking by Age

  • 18 to 29 years: 25%
  • 30 to 49 years: 15%
  • 50+ years: 6%
  • Oldest to youngest gap -19 years

You can also download the full report from the Pew Research Center web site here>

Samsung partners with training institutions in Kenya to support SME sector growth

Press Release

Samsung Electronics has partnered with local training institutions to improve the competitiveness of Small and Medium Sized Enterprises (SME’s).

Kabete Technical Training Institute, Deputy Principal, Mr. John Muniu signs an MOU that will see Samsung Electronics establish an internet Hub at the institution. Present during the signing ceremony were Samsung's Marketing Director East and Central Africa, Ms Betty Radier (seated) and Samsung's Corporate Social Responsibility lead, Ms Tessa Caleb.

Samsung has piloted and implemented an internet hub at the Kabete Technical Training Institute (KTTI) with plans to roll out similar ones across country in the next one year. KTTI is the second internet hub opened by Samsung this year, after PC Kinyanjui, in line with the Samsung social investment initiatives for Africa.

Samsung’s Marketing Director, East and Central Africa, Ms Betty Radier, said the investment in local training institutions will ultimately raise the competiveness of the SME sector in Kenya. “Samsung aims to help alleviate poverty through a strategic approach to skills development in the country. We want to pursue the development of skills that correspond best to economic development in a fast globalising labour market,” said Ms Radier.

KTTI, which has a student population of 2,100, offers among other courses engineering, mechanical, building, electrical and business courses. A majority of the institute’s graduates work in the SME sector, which employs 70 percent of the working population. Samsung has donated 20 Laptops and a printer to assist the institution integrate use of ICTs in teaching vocational courses and other technical courses, and provide staff with tools for conducting research and preparing teaching materials.

Technology Partners, contracted by Samsung to roll out this project, will initially undertake the training of teachers and support staff using the newly set up Samsung ICT lab at the Incubation Centre. The long term plan is to develop ICT skills amongst the students eventually growing the development into an engineering school. The internet hub is expected to address the skills gap of competitiveness of the institute’s students though access to modern global knowledge.

“Through this project we plan to nurture ICT as part of the curriculum and impact directly on the technical education by improving access to modern study materials,” said Ms Radier. KTTI’s Deputy Principal, John Muniu said the primary objective of technical training at the institution is to help alleviate poverty through the acquisition of employable skills. “The Internet hub will increase training opportunities for students that will enable them to be self-supporting in this globally competitive world,” said Mr. Muniu.

Technical schools were established to develop practical skills and attitudes, which lead to income-generating activities in urban and rural areas through salaried or self-employment. They are also designed to provide technical knowledge and vocational skills necessary for the growth of economic sectors.

Samsung recently launched its Solar Powered Internet School model in the continent. A world-first; exclusively solar-powered, mobile and completely independent classroom is geared at increasing accessibility to education and connectivity across Africa. It is designed particularly for use in remote rural areas with limited or no access to electricity.

The country’s education system provides a wide range of vocational and apprentice programmes as alternatives to general education geared towards preparing students for either self-employment or in general – the world of work.

Samsung’s super light and super strong Series 9 Notebook comes to Kenya.

I am starting to get the distinct impression that Samsung must be shaping up to be Apple’s biggest adversary based on their innovative hardware products when it comes to various offerings. Indeed, when Samsung launched their latest Android tablets a few months ago, Apple immediately took legal action to block Samsung from selling them in key markets because they felt Samsung had ripped off innovations in the iPad2 – this Apple reasoned was due to the fact that Samsung is one of its major suppliers and therefore were privy to Apple innovations well in advance.

More recently, the Samsung Galaxy S2 has become one of the world’s best selling high-end Android mobile phone and in some credible reviews has been found to be actually better than Apple’s latest iPhone 4S – Siri non-withstanding. In what I see as the latest salvo fired where Samsung may put a major dent on Apple is that of notebooks. Personally, I have used Apple MacBooks for just over 3 years and I have never ever considered anything else since I switched from Windows powered notebooks. That is, until now.

Whilst I am highly desirous of an upgrade from my trusty MacBook Pro, to the latest Macbook Air, I recently came across Samsung’s Series 9 notebooks in a Kenyan Newspaper. I’m a sucker for great design when it comes to all things technology and I have to say that the Series 9 simply makes me go gaga! The finish and overall presentation of this notebook is “Apple-esque” and makes me for the first time possibly reconsider a MacBook Air as the epitome of a well-designed, light and clean notebook.

As advertised, one of the key selling points to the Series 9 is that its casing is made from Duralumin, the same material used on advanced aircraft which makes this notebook twice as strong as aluminum yet weighs less than 3 pounds (to emphasize the point here, MacBook Pros and MacBook Airs are made from heavier aluminium). The Series 9 is also only 0.64 inches thin making it one of the thinnest notebooks in the world. The Series 9 comes with 4GB of RAM, Intel HD Graphics and a 128 GB Solid State Drive (SSD) which like the MacBook Air means there are no moving parts in the hard disk – this translates into faster performance, less power consumption and less heat generated. The 13 inch screen is a gorgeous and bright HD LED screen. It also comes with a speedy Intel Core i5 processor meaning this bad boy of a notebook is no slouch!

The Samsung Series 9 is retailing in Kenya for Kes. 175,000.00, putting it firmly in the realm of high-end notebooks for the well-heeled. What is surprising to me is that with the exception of fairly inconspicuous print ads in a few newspapers in Kenya, Samsung is hardly marketing this gorgeous execution of a sleek notebook that does give the MacBook Air a run for its money, design-wise that is. However, as much as I am a fan of great hardware design, it all boils down to the combined experience of great hardware and software which in this case includes Windows 7 on the Series 9. I have nothing against Windows 7 per se but I am an unashamed fan of Apple’s OS X, truth be said. However, should I get to give the Series 9 a spin, and it works for me, I may just reconsider my opinion as lots of other Samsung offerings have made me do recently – nuff said.

 

6 Key Technology Milestones in Kenya during 2011.

Once again, it’s that time of year where I look back at what happened during the course of the year in Kenya’s technology space. In 2011, so much happened in Kenya and I am really excited to breakdown what I see as being the 6 key milestones in 2011. Here we go!

  • Local mobile apps and the mobile web explodes – 2011 will be remembered as the year that mobile apps and the mobile web really took off in Kenya. The fact that most of Kenya’s 10+ million Internet users go online via mobile devices gave credence to the fact that Kenya is indeed a mobile digital nation. Many local web sites started becoming mobile “aware” and brands as well as businesses started having mobile apps geared towards Kenya’s mobile user base. If 2010 was the year that we heard the clarion call for “mobile first” in Kenya, 2011 is the year we actually started seeing it happen. As things stand today, Nokia is probably the company that has pushed the hardest to build out local mobile apps and has supported large organizations, small developer firms and people to realize the potential on their Symbian and OVI platforms. In addition, the launch of the mLab and other mobile initiatives in Kenya demonstrated that this is where all the action will be for technology in this region going forward. Finally, InMobi, the second largest mobile ad network in the world after Google’s AdMob set-up shop in Kenya showing just how significant mobile apps and the mobile web is in Kenya from a commercial perspective.
  • Local digital content gets global game – 2011 was undoubtedly the year that local digital content in Kenya saw the arrival of a myriad of global businesses eager to take a stab at the market. Some of the companies in this space include MIH Internet East Africa where until last week I was running Dealfish, the leading online classifieds web site in Kenya. In addition, Tiger Global made investments in Cheki, the automotive classifieds as well as BrighterMonday, the online recruitment web site. Google also showed that they (finally?) have a commercial agenda for Kenya by launching Google Trader, YouTube Kenya and Kenya Business Online. Ringier of Switzerland launched Rupu, a group buying site as well as PigiaMe, an online classifieds venture. In a nutshell, for the very first time, we saw major global digital content players make landfall in Kenya and start spending millions of shillings to duke it out for markets that will be worth millions or even billions of shillings in a few years time. The caveat of this development is that indigenous digital content players have become largely sidelined and unless they demonstrate the ability to launch highly innovative and scalable online businesses, they stand to miss out big time. However, the timely arrival of many small and medium-sized venture capital firms in region could offer a lifeline for these nascent businesses going forward. Only time will tell what the future holds.
  • Digital marketing goes mainstream in Kenya – I’m not sure when it happened exactly but sometime in 2011 digital marketing finally went mainstream in Kenya. Suddenly, large and small brands, as well as mom-and-pop businesses all started marketing aggressively online. In particular, one could not miss the highly professional or clearly amateur efforts on Google AdWords and Facebook Ads that started popping up everywhere you went online in Kenya, meaning these ads were largely geo-targeted to this region. No longer did we see international ads for companies that do not operate in Kenya – we started seeing major local ad campaigns go online and even small one-man businesses started splurging money to gain some mind share online with digital marketing. One obvious consequence of everyone adopting digital marketing in Kenya is that ad rates have gone up massively and its no longer as inexpensive as it was only a year ago. In addition, it means that mainstream offline media will start to lose out as more and more brands and businesses adopt digital marketing as a cost-effective and high impact marketing channel for their offerings. This could effectively see old school media like newspapers and television start losing their footing in Kenya as has been the case globally. I would say, watch this space in 2012 for even more accelerated and widespread adoption of digital marketing.
  • Google’s Android mobile platform gains currency – At this time in 2010, smartphones in the marketplace that ran on Google’s Android platform were only a handful. However, today, I can guesstimate that we have around 30 smartphone models available in the marketplace that run on Android. These range from the entry-level and ground breaking sub-Kes. 9,000 Huawei Ideos which has sold over 130,000 units to-date since being launched in Kenya back in September 2010 to the latest and high-end Kes. 60,000 Samsung Galaxy S2. All in all, what 2011 will be remembered for is the year that Android finally took off in Kenya, as well as in many other markets in Africa. In fact, in looking at the recent mobile traffic statistics for this blog, Android traffic now exceeds Nokia’s Symbian traffic which has been the case for the last few months although most of our readers are technophiles. However, this trend holds true on the East African mobile web as Nokia’s Symbian platform is fast being eclipsed as the smartphone platform of choice not just for technophiles but also the masses. Kenyans have been known to have a propensity for being early adopters of technology as evidenced by the success of M-Pesa and it goes to reason that Android will become the dominant mobile platform in the next couple of years. Nokia will have an uphill task countering this trend in Kenya going forward.
  • Cloud computing takes centre stage in the enterprise – In the second half of 2011, it has been hard to ignore the overwhelming call to action for enterprises to adopt cloud computing as a core aspect of their technology strategies. The company leading the charge for cloud computing is not surprisingly Safaricom who have already invested over Kes. 2 Billion in building out their Safaricom Cloud offering. Not to be left behind, other major players also launched enterprise focused cloud offerings included Internet Solutions Kenya, Kenya Data Networks and many others. As businesses grapple with the challenge of expanding their reach whilst optimizing their technology operating costs, the cloud has become imperative to sustain their competitive advantage in the marketplace. However, what remains to be seen is how many businesses will take full advantage of the cloud opportunity and how comfortable they will be with outsourcing core aspects of their business operations. It’s hard to tell from where I stand but for sure 2011 will be the year that cloud computing gained traction in this region.
  • Kenya’s Government launches the Open Data initiative – In July 2011, Kenya’s Government launched the Open Data initiative. This initiative was one of the first in Africa where key government data was made available to the public for the very first time. At launch, the data sets ranged from the 2009 national census to national and regional expenditures. As of this writing, there are almost 400 datasets now available online, and growing. The significance of all these datasets being online is that they can be “mined” through the development and deployment of innovative applications. To-date there have been several interesting initiatives in this respect and I suspect that by the end 2012, we will be amazed at the kind of commercial and non-commercial activities that will be made possible through the Open Data Initiative.

The truth about my departure from Dealfish.

Today is Jamhuri Day in Kenya meaning its a public holiday where we can get to spend time at home with our families or spend the day out, like all other public h0lidays in Kenya. For some, public holidays are a great time to nurse massive hangovers or even to continue drinking for an extra day over what in this case a long weekend. For me, on this end, its a great time to blog and tell the truth, the whole truth, and nothing but the truth about my departure from Dealfish as Regional Manager for East Africa.

Let me start by saying that working at Dealfish since I joined on the 1st September 2010 as employee “number one” for East Africa has been a truly rewarding, and ultimately, a phenomenal experience. At the time I joined Dealfish, everyone who had known me as one of the founders of Dotsavvy really took a second take and wondered why the hell I was leaving my own successful digital agency to start/join a nascent online classifieds business?! For many, it just did not seem to make any sense. It did however for me. I had spent the better part of a decade building Dotsavvy into what is arguably one of Kenya’s better digital agencies. For anyone who has had the pleasure/pain of working in Kenya’s digital services sector as I have done for over 10 years, this is not always a bed of roses but can be hugely satisfying on so many levels. In a nutshell, I needed something new – something I could sink into with ALL my teeth, leveraging my many years in digital services. Something that would be a whole new level of challenge. Dealfish was it for me. I was chewing at the bit. I was ready to roll. Nuff said.

Today, one year and three months later, Dealfish ranks as Kenya’s second most popular local web site after the Daily Nation according to Alexa.com, the online web site ranking service. In addition, Dealfish in Kenya boasts over 85,000 active ad listings for a myriad of products and services, nationwide. In many ways, the arrival of Google Trader, Junkmail, Cheki, and PigiaMe over the last few months with aggressive online marketing validates all the effort that has gone into making Dealfish a online success story. Dealfish did really set the ball rolling in both East and West Africa as the first real run at making online classifieds a “serious” business in Africa. I am proud and humbled at what we have achieved at Dealfish – I feel super privileged and honoured to have worked with such a talented team in East Africa and beyond.

Going to the heart of this blog post, I did not leave Dealfish for some of the many reasons that have been floated online and offline, some being unnecessarily harsh, crude and untrue. I did not have a fight with fellow senior managers’ Neil Schwartzman and Stefan Magdalinski at MIH. We did not fallout over the market strategies for Dealfish or management control. My departure has been totally amicable and I gave in a three month notice as per the terms of my employment agreement which was duly accepted – this incidentally happened before the announcement that Kalahari would be closed in Kenya and Nigeria, as well as the temporary suspension of Dealfish operations in Uganda and Ghana. Hell, Stef(an), Neil and the MIH East Africa team held a farewell party for me last week where we had a blast, for ALL times sake. Yes. This is the truth. I have left on very good terms and intend to work closely with Dealfish and MIH in Africa as a client from early 2012.

Where am I going to next? Much has been said and much has been leaked. I will be joining InMobi as the Director for Sales in Africa. I am really excited about this new career opportunity since its very much in-line with my own interests with digital marketing within the mobile space. In addition, I get to handle both East and West African markets which are clearly growth markets for mobile marketing, especially in Nigeria and Kenya. So there you have it, in a nutshell. Nothing sensational to report. Simply a change of hands so to speak? At the same time, I want to wish the awesome crew at Dealfish and MIH Africa all the best in 2012 which will be their biggest year yet – mark my words! (Google Trader, Cheki, PigiaMe and Et Al, watch this space!).

Microsoft gets tough about software piracy in Kenya with BuyGenuine.co.ke

Screen grab from BuyGenuine.co.ke

 

 

 

 

 

 

 

 

 

In yesterday’s Daily Nation. Microsoft had a full page ad for its anti piracy campaign in Kenya with the Kenya Copyright Board (KCB). The web site for the the campaign is BuyGenuine.co.ke and it has some of the details about this initiative.

What is important for all businesses to note is that the amnesty period for pirated Microsoft software is just around the corner as it ends on the 15th December 2011. Thereafter, with the backing of the KCB, Microsoft will be going after businesses who are NOT using genuine Microsoft software and the penalties are significant.

I heard details on one of the radio channels a couple of weeks ago and fines as high as Kes. 800,000.00 will be charged for using pirated Microsoft software in Kenya – this is clearly serious and businesses will need to buckle up and get genuine copies of Microsoft software going forward. If one is unable to settle the fines, they are liable for time in prison so clearly many are going to take the required steps to avoid being penalized.

[Video] Interview with Philip Nyamweya of iPay.

This is an interview I had yesterday with Philip Nyamweya of iPay which is a mobile and internet payments service in Kenya. iPay goes a step further by also offering a payment solution that integrates with Kenswitch, the financial switching network that connects a good number of banks in Kenya. This means that users can use their debit cards to make online payments via iPay for as long their bank accounts are with banks that are connected to Kenswitch. Enjoy the interview as below:

VirtualCity launches HewaniLife, Kenya’s first “local” mobile app store.

Screen grab from www.hewani.co.ke

Earlier this afternoon I attended VirtualCity’s launch of HewaniLife which is arguably Kenya’s first “local” mobile apps store and features over 400 mobile apps for download. HewaniLife has both local and international mobile apps for Android, Windows, Symbian, J2ME and BlackBerry. One can also download mobile apps from HewaniLife using not just the Internet but also via SMS and USSD.

The launch of HewaniLife also served as a platform for VirtualCity to showcase a good number of in-house developed apps for several vertical segment services in Distribution, Health, Education, Transport, Retail and Utilities being offered to the business community in Kenya. HewaniLife is unique in that it brings together various players in the mobile applications space and creates synergies for economic empowerment & development.

[Video] Interview with David Ngugi of NyeriOnline.com

Below is an interview I had with David Ngugi of NyeriOnline.com. I mentioned this web site in a list of Kenya’s top local web sites a few years ago and was quite surprised at the time as to how high it was ranked. NyeriOnline.com basically covers all sorts of content from Nyeri County which is one of the most vibrant commercial hubs in Central Kenya. In addition, David, who also happens to run an end-to-end ICT services business has managed to develop NyeriOnline.com into a fully fledged online portal that has professional writers on-board to generate content from the County – this is a demonstration of the increasing value of not just local content, but rather hyper-local content within the context of Kenya’s fast growing digital media space. I caught up with David during the Mocality Business Conference that was held in Nyeri at the Green Hills Hotel on the 30th of November 2011.