Monthly Archive for May, 2011

Interview with Joseck Mudiri, Country Manager for Kenya at Kalahari.co.ke [Video]

Earlier today, I had the below video interview with Joseck Mudiri who recently took up the position of Country Manager for Kalahari.co.ke, an e-commerce web site that was established in Kenya almost 2 years ago. Kalahari.co.ke has its roots in Kalahari.net which is the leading e-commerce web site in South Africa. Kalahari.co.ke is part of MIH Internet East Africa which is the same company that operates Mocality, the online business directory and Dealfish, the online classifieds web site in Kenya (which I happen to run).

Kalahari.co.ke is quite early to the e-commerce opportunity in Kenya in that there are only a handful of serious players in this very nascent of Internet business sectors. Credit card penetration in Kenya is still very low and it is for this reason Kalahari.co.ke uses Safaricom’s M-Pesa for payments since it has over 14 million users – this will change in the next upgrade in a few months time when credit cards will be able to work on Kalahari.co.ke.

In addition, Kalahari.co.ke has over 3 million products in its online store, which includes everything from books to electronics, and everything else in between. What many may not know is that Kalahari.co.ke is often cheaper for items such as Apple iPads and books than many main street retailers in Kenya. They are able to offer lower prices due their supply chain efficiencies as well as “direct to supplier” model.

You can watch the full interview with Joseck from Kalahari.co.ke below:

 

PesaPi – An Open Source API for Safaricom’s M-Pesa in Kenya.

Its been a long time coming. Everyone in the Application Developer community in Kenya has been awaiting for ages for Safaricom to release an M-Pesa API that would enable them to build value-added services on the service. Sadly, this has not yet happened to-date although we keep hearing rumours that this could happen at anytime. M-Pesa is a big deal since it has around 13 million users the last time I checked. This means that almost all of Safaricom’s subscribers use the mobile money service making it a truly popular service that ensures customer “lock-in”. In many ways, M-Pesa has become the metaphor for mobile money in Kenya when you hear people utter statements like “Do you have the M-Pesa for <- insert competitor mobile network name here -> for me to send or receive money?”.

Mike Pedersen, The Application Developer behind PesaPi, the Open Source API for Safaricom's M-Pesa in Kenya

Therefore, the big news this week is not that Safaricom has released an M-Pesa API but rather an Application Developer has created a stop gap solution in the form of an open source M-Pesa API. I have known Mike Pedersen for the better part of four years. He is what you would call a “Geek’s Geek” in the sense he is one of the people I know who probably codes in his sleep! Yes, Mike has been in Kenya for the past year or so tinkering around with all sorts of code and he decided why not build an M-Pesa API. The product he has built is called PesaPi and it enables Application Developers to easily connect to M-Pesa services at Safaricom without needing an official API.

Mike insists that PesaPi is NOT a really “new” solution. He says that the same has already been done by the likes of PesaPal and iPay who offer commercial M-Pesa API solutions that are quite similar. In addition, PesaPi has been developed so that other Application Developers can take full advantage of the platform without having to figure out how to do it themselves. They simply “plug-in” to it and use it out of the box. For this very reason, PesaPi is actually targeted to Application Developers who can build their offerings around it for their clients. I asked Mike in the interview podcast below why he opted for an open source model instead of going commercial and he said he was not interested in getting into all the logistics of doing so. I would say he is being quite generous and could potentially disrupt the incumbents in this space.

PesaPi can be downloaded here>

PesaPi Podcast with Mike Pedersen can be downloaded here>

Play

Mobile Internet identified as a major Internet Governance issue for the 6th IGF in Nairobi, Kenya.

Press Release

18 – 19 May, Geneva, Switzerland

Alice Munyua, Chair of the Kenya Internet Governance (IG) Steering Committee chaired the second preparatory consultations of the Internet Governance Forum (IGF).

The consultations finalized the programme and agenda of the 6th UN-IGF, which will be held in Nairobi, 27 – 30 September 2011. Participants from around the world met in Geneva with the aim of maximizing the opportunity for the IGF to en- able open and inclusive dialogue, and to create opportunities to share good prac- tices and experiences.

The main theme for the 2011 IGF is “The Internet as a catalyst for change: access, development, freedoms and innovation”. The UN IGF is a unique event in the United Nations calendar and the IGF programme is developed through an open, multi-stakeholder process that began earlier this year and is overseen by a “Multi-stakeholder Advisory Group” of experts appointed by the UN Secretary General to advise him on convening the Forum.

Kenya will host the 2011 sixth IGF and has chaired the consultation process as well. Those present in Geneva agreed the key emerging issue for the Nairobi meeting will be extensive dialogue and discussion about the mobile internet, technology, and its contribution to development. The main question addressed will be “Is governance for the mobile internet different from wired internet and how should Internet policy and regulations be developed and applied for both?”.

The 2011 IGF will improve understanding of the policy and governance choices and opportunities in the mobile Internet space that will foster innovation, skills building, entrepreneurship and maximizing the use of the Internet for socio- economic, cultural and political development.

With more than 4 million Kenyans accessing internet through their mobile phones, this year’s IGF will provide an important forum for discussion and consideration of these issues and how they affect people in developing regions of the world, while also relating them to global governance of the internet.

Over the four days of the IGF in Nairobi there will be main sessions discussing issues such as broadband and mobile access, the resources critical to the stable and secure operation of the internet, cybersecurity, privacy and internet rights, and youth and entrepreneurship. In addition, over 90 workshops and side events will be held covering a broad range of internet policy and technology issues, with each event organized by a global, multi-stakeholder team of experts.

During the consultations, the Secretary of the Kenya IG steering committee, Michael Katundu of the Communications Commission of Kenya (CCK) introduced the activities Kenya is taking to prepare for the UN-IGF and also launched the host country website (www.igf.or.ke).

The Kenya IG steering committee also showcased the country’s development in the ICT sector through various presentations as well as a video interview with the Permanent Secretary, Ministry of information and Communication, Dr. Bitange Ndemo, who used the opportunity to welcome all IGF delegates on behalf of the Government of Kenya.

The 6th IGF will take place at the United Nations Office at Nairobi in Gigiri from 27 – 30 September 2011.
For more information about the upcoming 2011 IGF please visit www.igf.or.ke and http://www.intgovforum.org
Ends …

The Huawei IDEOS sells over 60,000 units in Kenya.

Press Release

Nairobi, Kenya, 17 May, 2011

Huawei's Grace Kamau demonstrates the IDEOS tablet to the chairman of the parliamentary committee on Information James Rege. Looking on is Huawei CEO, Mr. Herman He.

Huawei, a leader in providing innovative telecommunication solutions for operators around the world has today announced that the Huawei IDEOS is the most popular smart phone in Kenya for the first quarter of 2011.

This is according to a report by GFK Retail and Technology, one of the world’s leading independent market researcher tracking sales data in technical consumer goods and entertainment in over 80 countries worldwide. The IDEOS was launched during the 2010 Christmas period with the phone gaining   wide acceptance in the market.

Mr. Herman He, CEO Huawei  announced that,  “Since the IDEOS  launch five months ago, so far over 60,000 pieces have been sold and we are moving towards the 100,000 piece mark with its share of the local smartphone market  at 45% in the first quarter of the year, making it the top selling device with February alone reaching  73%.”

“We are delighted by the IDEOs’ outstanding performance and we hereby affirm our commitment to continue providing quality and affordable products to Kenyans”. Mr. He added.

Mr. He also said that Delivering connectivity for users’ thorough smart devices was  one of Huawei’s  core objectives for 2011, with the  IDEOS devices  designed to provide smart and efficient connectivity to deliver a simple and premium end user experience .

The success has partly been attributed to a strategic partnership with Safaricom as the main distributor and marketer of the smart phone, Google for their Android 2.2 platform,  and QUALCOMM for the chipsets.

Safaricom Head of Retail Morris Maina said the partnership was a major win for Kenyan consumers and presented a strategic fit for Safaricom in its quest to drive up data uptake by availing affordable internet enabled devices. The phone retails at KShs8,499, a KShs6,500 discount on its original price of KShs14,999. It also comes with free 600MB Safaricom data and Kshs1,000 worth of Safaricom airtime.

“Safaricom believes that innovations and value proposition will be key in winning consumers as the market becomes increasingly competitive. We are thus happy to be in a partnership that subscribes to  these tenets and understands that affordability  is key in a market like Kenya. The availability and increased take-up of this device opens a new world of immense possibilities to our subscribers and greatly increases the utility they can derive from our network, the only one with 3G capability in the market,” said Mr Maina.

Information and Communication Permanent Secretary Dr. Bitange Ndemo noted that the mobile phone has permeated every sphere of life in Kenya. “In the beginning of the 21st century, the mobile telephone was the reserve of an elite few and the gadget’s sole purpose was to make phone calls and send text messages. Today, all this has changed and the mobile phone is no longer a luxury but a necessity,” said Dr. Ndemo.

“By morphing and adopting into various aspects of our lives, the mobile phone has gone beyond its original purpose of phone calls and text messages and it now serves as a bank, a computer a radio and a television set among other things. In a nutshell, it has penetrated every aspect of our lives,” he added.

Suddenly, Digital Marketing is Hot in Kenya.

I’m not sure when it happened, exactly, but digital marketing is suddenly hot in Kenya. It was not too long ago that I did a two part article here on this blog complaining about how local Ad Agencies did not “get” digital marketing and were more often than not going the tried and proven route of analogue marketing. Clearly, from what I can tell, somewhere along the way, everyone got their digital marketing groove on.

Its interesting to see how many “local” ads one can find on web sites such as Google and Facebook. These are NOT limited to the big brands such as Safaricom and Airtel. You get even really small and probably bedroom operated businesses also doing the digital marketing rounds. To be honest, its hard to find a better medium than the Internet in Kenya to deliver the best return on investment for marketing. As the saying goes, “fish where the fish are”.

A big part of the on-going digital marketing revolution in Kenya stems from the fact that we have approximately 9 million internet users at the moment. This is massive as it represents almost 25% of the Kenyan population – that’s HUGE! The Internet, as a marketing channel therefore has become truly viable and everyone is scrambling to capitalize on this growth. It seems all the large, small and everything in between sized Ad Agencies are all announcing “digital marketing” initiatives every week. In addition, the fact that over 1 million Kenyans are on Facebook and a good number are also on Twitter show that we are indeed a digitally inclined Nation.

So, here is the thing. Even as digital marketing goes into overdrive in Kenya, exactly how well are local brands doing on it? Digital marketing in itself is comprised of a myriad of sub-channels – from email, to mobile web, apps, social media, etc etc. Its actually a very broad channel and it seems that specialization is going to become key. Personally, I have recently had the opportunity to do lots of digital marketing at Dealfish and the results are more often than not eye popping – its really does work! However, specialists in digital marketing niches do deliver the best “bang for buck” in this space. Its very easy to burn cash and NOT get good results. Knowledge and experience is key. We are learning everyday.

There are also a good number of quacks cropping up in the digital marketing “industry” so one has to pay attention and choose carefully. Credentials do matter as do really creative and innovative approaches that guarantee maximum results. Its not just about buying Google Adwords and hoping for the best – optimization of digital marketing needs to be comprehensive and synergistic across all the sub-channels. It has to run the whole gamut of digital arsenal available to Kenyan brands – trust me, there are many many ways of making this happen. In concluding, the future is finally here – digital marketing is hot in Kenya and its already disrupting marketing practices that have been the norm for decades.

Tech4Africa 2011 set to impress.

Press Release

A world-class line-up of international and African technologists will present at the Tech4Africa conference in October this year. The event provides Africans with a rare opportunity to learn firsthand from technology evangelists about the role that the web plays in African business and development.

The two-day conference runs from 27 to 28 October 2011 at The Forum in Bryanston, Johannesburg and will bring international experience and perspectives to the African continent, while at the same time showcasing what Africans are doing with mobile, web, digital media and other emerging technologies.

“2010 saw the launch of Tech4Africa and we were met with overwhelming support from both the tech and business communities and our foundation partners, First National Bank and Internet Solutions,” says Gareth Knight, MD of Tech4Africa. “This year we’re delivering the same high standard of content and looking forward to bringing technologists together to look at what’s current now, with an emphasis on social media and how it’s relevant to digital marketing, mobile convergence, the growing cloud and the applications of BigData. We’re also focusing on great African technologists that really are leading the way.”

Keynote speakers include Josh Spear, one of the youngest and most respected digital marketing strategists in the world, and Herman Chinery-Hesse, commonly known as ‘The Bill Gates of Africa’. Spear is a trend spotter, blogger and brand strategist, sought out for his fresh perspective and no-holds-barred style of consulting on everything from design and gadgets to authenticity and word-of-mouth. His recent focus has been the power of the blogosphere, technology, and the impact of digital media on the world.

In addition to his internationally recognised trend-spotting blog, he is a founding partner of Undercurrent, a digital think-tank focused on exploring new ways to reach young people without interrupting them. With Africa rapidly leapfrogging the web and PC experience with a mobile one, the insights into how people and brands interact digitally is crucial, and indeed sets the stage for the foreseeable future. Spear has appeared in publications including Time Magazine, the New York Times and the Chicago Tribune and has presented for such diverse clients as McDonald’s, NBC, Pepsi, Virgin, The American Advertising Federation and The Google Zeitgeist conference.

Chinery-Hesse is a renowned Ghanaian technology entrepreneur who co-founded the million-dollar software company SOFTtribe, and then went on to launch BSL, which provides the infrastructure for entrepreneurs across Africa to sell products and receive payment through their cell phones. Chinery-Hesse is passionate about the contribution that technology can make in unlocking prosperity and wealth across Africa, and will be presenting his thesis on this.

He has won a number of awards and is also an accomplished speaker who has delivered talks at the Wharton Business School, Harvard Business School, Cambridge University, the University of Ghana, and the TEDGlobal conference in Tanzania.

Spear and Chinery-Hesse are part of a line-up of African and international thought leaders from organisations like Amazon, HP, Johns Hopkins University, Mozilla, SwiftRiver, the African Institution of Technology, SimpleGeo, Motribe, Clearleft, Ultinet Systems and many more.

Knight adds, “With Tech4Africa our simple aim is to congregate the best practitioners in Africa and the world to provide inspiration, guidance, case studies, success stories and ultimately experience, so that Africans don’t need to travel the world to gain this understanding and exposure”.

Registration for the event is open and early bird tickets are available until 10th of June. For further information or to register, visit http://tech4africa.com, or to contact Tech4Africa, email hello@tech4africa.com or visit http://tech4africa.com/contact/.

About Tech4Africa

Tech4Africa runs from 27-28 October 2011 at The Forum in Bryanston, Johannesburg. The event is targeted at business professionals and technologists from businesses of all sizes, from entrepreneurs and start-up owners through to professionals working at large organisations.

Josh Spear, one of the youngest and most respected digital marketing strategists in the world, will be joined by Herman Chinery-Hesse who is commonly known as ‘The Bill Gates of Africa’, to present the keynote addresses at the Tech4Africa conference. Josh and Herman join a stellar line-up of international technologists including speakers from organisations such as Amazon, HP, Johns Hopkins University, Mozilla, SimpleGeo and Clearleft, and African technologists from SwiftRiver, the African Institution of Technology, Ultinet Systems, Motribe and many more. Early bird ticket price R3900 (R4446 incl. VAT).

Web: http://tech4africa.com/
Twitter: http://twitter.com/#!/tech4africa

About Gareth Knight

Gareth is a digital maven and open source evangelist. Educated as a zoologist, he is a veteran of two dot com crashes in London, one web 2.0 acquisition, and runs Technovated. Previously, Gareth served in London as Director of Product Management for MyHeritage.com, a global family genealogy company based in Tel Aviv. Before joining MyHeritage, Gareth landed seed funding from London’s top early stage investors to co-found Kindo.com, a global family social network with an international team spread around the world. He then led the Product team in London to roll out a localised version of Kindo in 17 languages within 6 months, as well as an aggressive search engine campaign, both of which resulted in users from circa 220 countries and an enviable growth rate. Kindo was voted one of the top 3 most promising Internet companies in the UK for 2008, and was later acquired by MyHeritage in August that year.

About Tech4Africa partners

Both global and local leading companies from a variety of industries will support Tech4Africa. Delegates will have the opportunity to interact with industry leaders in the vibrant tradeshow at the conference.
Tech4Africa foundation partners include:

First National Bank (FNB): www.fnb.co.za
Internet Solutions: www.is.co.za

Samsung Africa Conference 2011 comes to Nairobi, Kenya.

This is excellent news and I only just found out today its happening next week.  Samsung is hosting the second edition of its Africa Conference in Nairobi, Kenya. I attended the first edition of the same last year in Johannesburg, South Africa and its a dazzling 5-day continental business extravaganza that any technology enthusiast would love to attend. The event showcases the latest Samsung innovations across all its many product categories. Below is the full press release for the same that I received today:

Press Release

Largely buoyed by its growing success in the African continent, global consumer electronics manufacturer Samsung Electronics will next week host its second Samsung Africa exhibition in Nairobi Kenya. The five day conference will be staged at the Kenyatta International Conference Centre. The inaugural event was staged last year in Johannesburg, South Africa.

Samsung Electronics Africa President, Mr. Kwang Kee Park, disclosed that as part of the firm’s continental growth strategy, Samsung will be focusing on Africa’s top 10 economies, which together generate 79 percent of the continents wealth and house almost 47 percent of the population.

“Alongside Kenya, Samsung’s key focus countries will continue to be those with large and growing populations, such as South Africa, Nigeria and Sudan,” said Mr. Park. Speaking in Nairobi while confirming the local office’s readiness to host the Samsung Africa Forum 2011, Samsung Electronics East Africa Business Leader Robert Ngeru reiterated the conventions importance describing it as Africa’s premier consumer electronics and related products business convention.

At this year’s Samsung Africa Forum, Ngeru confirmed that Samsung Electronics will be stepping up to showcase innovations in Internet-connected TVs, consumer-inspired digital cameras and the latest mobile technology. This year’s forum, Ngeru disclosed will comprise key media, customers, distributors and top Samsung executives and government officials.

“Through Samsung Africa Forum 2011 here in Nairobi, our aim is to promote co-operation, innovation and the exchange of new ideas in technology with hundreds of delegates set to attend the major convention next week,” Ngeru explained. And added, w.”the Samsung Africa Forum is also an occasion to market and
showcase Kenya on the global map given the hundreds of media corps who will also be attending this forum alongside hundreds of major traders from across Africa, Middle East and the Orient.”

Founded in South Korea 42 years ago Samsung Electronics has carved a niche as the global leader in digital media and digital convergence technologies. With a solid presence across the globe, Samsung Electronics has continued to innovate and is currently using the Samsung Africa Forum as a flagship platform to develop its African market potential.

Recent market penetration efforts in the continent have helped to shore up Samsung’s market positioning where it’s now ranked as the African market share leader in the broad consumer electronics category, including being the No. 1 brand for TV’s and SBS Refrigerators.

Plans are also underway to achieve leadership in other categories, including mobile phones, washing machines and air conditioners, through
Samsung’s innovative product lineup, enhancing in-country marketing including alliances with retailers such as Nakumatt locally, strengthening distributor infrastructure, as well as tightening and improving supply chain management.

The Nokia E7: Redefining Success with Some Fun

Press Release

Nothing beats the chirp of conversations from a battery of bloggers and journalists huddled in a room. Speaking of latest trends on issues ranging from traffic jam to emerging technology developments, it’s always tempting to listen in among groups, for fear of missing out on details of what’s the hottest tech thing in the market.

So when Dorothy Ooko, Nokia’s Head of Communications for East and Southern Africa, called the Ovi Happy Hour gathering at Sierra to order, it seemed like many were cut short. But they didn’t know that what lay in store was bound to lighten the chilly evening-significantly.

The night for the Ovi Happy Hour was aptly themed “Success Redefined” the tag-line associated with Nokia’s latest business smart phone, the E7. Seeing the E7 though the eyes of those who have already used it was an experience in itself. Hailed as the all-in-one business smartphone, the Nokia E7 is the new-age Communicator. Boasting a Microsoft Exchange ActiveSync support alongside 4-inch AMOLED touchscreen display and a slide out four-row QWERTY keyboard, the E7 hit the Kenyan market during the last week of April.

First off was Tim Njiru, making an interesting pitch of the Nokia E7′s 8-megapixel camera. Tim wowed the crowd with clear, if cheeky photos he’d a couple of kids “in my rounds.” And he’d more serious photos, this time from a South Africa Airways plane before take-off. Here he had exploited the full-screen 16:9 viewfinder with its easy-to-use touch screen parameters pretty well.

 

Tim Njiru speaking of his favourite apps on the Nokia E7

Clearly in love with the apps and the Nokia maps, Tim did not hide his inclination for WhatsApp, cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS and a messenger too. Next was Gravity, a full-featured Twitter Client with a gorgeous, highly praised user interface. Tim made good of his five-minute pitch to talk about how Gravity supports multiple Twitter accounts, image-uploading TwitPic and TwitGoo, multiple Twitter-searches.

 

Running short of time, Tim spoke of the Nokia Maps, explaining how useful the maps can get especially to strangers in new places. And in keeping with the week’s happenings, Tim even had a screen-grab he took the previous evening from the cable-news channel CNN as Michael Holmes captured events leading to the Royal Wedding. What a close to make.

Moses Kemibaro speaking of his E7 experience

Moses Kemibaro, a renowned IT consultant and blogger took to the floor next and called the E7 “a fantastic work-horse phone for business people.” Picking out the phones capabilities-to integrate office with social media tools, Kemibaro said the fact that the phone had a combination of touch-screen and QWERTY keyboard made it a cool thing to have for everyone. Not to be outdone, Dorothy Ooko stepped forward and spoke of the of Nokia’s keenness in making user-friendly devices. Dorothy was fast to speak of her affinity to the N8 but she added that the E7 had that added advantage of the flip which would help enhance ease of use especially for business people.

Perhaps presenting one of most core benefits of the E7 on this afternoon, Dorothy demonstrated to an eager crowd in the room, how easy it is to draft and edit documents from the E7 even sending a dud document to her boss from the phone. She went further to show how to use the Microsoft Communicator on the phone. Gripping stuff.

 

Kenneth Oyolla of Nokia East Africa talks up the Nokia E7

In the process of updating the crowd on whether he’d ‘received’ the demo document from Dorothy a few minute before, Ken Oyolla, Nokia’s General Manager for East and Southern Africa got into the team of presenters on the evening. But he spoke of the E7′s entertainment front, a relevant element for any business person who travels often. So Ken took time to speak of travel apps such as the World Traveler, which he said was “a must have free and premium services for travelers.”

 

“The app has an amazing in-built virtual ‘flight assistant’, which many will find handy for searching flight schedules of major and low cost airlines as well as real-time alerts regarding delays, cancellations and gate changes,” said Oyolla. He captured the need of the app well, especially for travellers who inevitably get confused about the time difference while abroad. Ken spoke of how useful World Traveller is on info regarding weather, currencies.

It’s unbelievable that such qualities would be wrapped in a single device,
the Nokia E7. Listening all round, it appeared there are a few other things would so suitably redefine success. No wonder, then, that everyone wanted to stick around for a word or two with the Nokia team, or have a beer to go with the fun at the event.