Monthly Archive for December, 2010

Talking Windows Phone 7 and Cloud Services with Microsoft’s Vincent Mugambi.

Finally, the long awaited and much enjoyed Christmas Holidays are coming to an end. This is the first time I have fired up this trusty Macbook in a week or so which is amazing going by my “always online” standards. It was nice to be off-grid but the blogging must continue!

Vincent Mugambi of Microsoft

I managed to snag yet another interview with Microsoft last week when I spoke to Vincent Mugambi who is in charge of Applications and Developer initiatives in East Africa. Unfortunately, I was unable to do a video interview with Vincent as I did in the last one with Lorraine Maina so I ended up doing an audio interview.

However, in true Murphy’s Law fashion, what can go wrong did go wrong and I lost that file when backing up some data So, much of what is covered is here is from the notes I took (pen and paper still do work rather effectively in capturing key details in a world that has gone incredibly digital).

In a nutshell, Vincent and I had a chat about two key areas where Microsoft has big plans for the coming year. The first is the recently unveiled Microsoft Phone 7 which has yet to come to Kenya as the handsets are not available. The second is that of Microsoft Cloud online services. This is what we covered:

Microsoft Phone 7.

Microsoft Phone 7 smartphones will be in Kenya from around January 2010. The first smartphones to make it here will come from Samsung who now have handsets on practically every mobile OS including Symbian, Android and their own proprietary Bada mobile OS. A big push for Microsoft in East Africa will be to drive local content and applications on Windows Phone 7. Already, 25,000 trial licenses for the Software Development Kit (SDK) have been downloaded in Kenya by Application Developers even before the smartphones have arrived in Kenya.

In particular, Windows Phone 7 has been designed to be tightly integrated with existing Microsoft Applications and Cloud online services in a seamless. A big draw for Application Developers in East Africa is that the platform takes advantage of their existing Microsoft skills in areas such as .NET – porting Applications therefore is a synch.

Globally, over 1.5 Million Windows Phone 7 smartphones have been sold and there are close to 5000 Applications available in the Apps store already. Microsoft intends to create a “local” marketplace for Application Developers in East Africa so that publishing and monetizing Apps will be easy to do.

Windows Phone 7 is essentially a “reboot” of everything Microsoft had done on Mobile to-date that takes cognizance of the rise of Google’s Android and Apple’s iOS ala iPhone. Microsoft built Windows Phone 7 from scratch and looked to re-invent the Mobile OS experience to be different and productive.

A big part of the philosophy behind Windows Phone 7 is to get users to “get in and get out” of their smartphones quickly to do the things that need doing. Going by current global reviews of Windows Phone 7 smartphones, it looks like Microsoft has brought a big gun to the Android and iOS gunfight.

Other insights for East Africa from Vincent include that Microsoft plans to leverage the Cloud extensively and work closely with Application Developers to make Windows Phone 7 a major player in the region. They are holding workshops and other events to familiarize the market on Windows Phone 7. They also will be doing strategic partnerships going forward to drive Windows Phone 7 adoption at retail and business level.

According to Vincent, Microsoft clearly recognizes the significance of the mobile space in the region where there over 50 million mobile subscribers – many of whom may only access the internet and other applications via their mobile devices.

Microsoft Cloud Online Services.

Microsoft already has a strong base in the region of Independent Software Vendors (ISV) in East Africa. As a result of the rise of broadband in the region as well as the growth of mobile Internet, many of ISV’s are looking to Microsoft to build their next business opportunities.

More specifically, already, 7 of the East Africa ISV’s are already migrating their Enterprise focussed Applications to the Microsoft Cloud so that they can extend their business models to include Software as a Service (SaaS). This would enable them to make subscription income to supplement their current business.

On the issue of Microsoft VS Open Source, the truth is that this is a long standing issue for the region. Many Application Developers have gone the Open Source route instead of using Microsoft Developer Tools. However, Vincent was adamant that very few Software Development tools have the maturity, support and flexibility of Microsoft.

To this end, Vincent is tasked with engaging the Application Developer community in the region through various forums and initiatives to “bring them on-board” to Microsoft’s value proposition. One of these is the Microsoft Emerging Cup which recently was launched in Kenya. In addition, Microsoft has Enterprise Development Academies and an online .NET Community Group in East Africa. Not surprisingly, they also use social networks to engage Application Developers.

Microsoft’s Cloud online services will serve as a linchpin for East Africa in providing enterprise grade Application hosting and related services. Microsoft has invested significant resources globally to move Customers and Application Developers to the Cloud.

Vincent noted that this area has a great deal of strategic focus for them since improved regional bandwidth has made it a feasible for the market. One key issue is that new regulatory frameworks in the region requires that data of a sensitive nature stays “local” and as such Microsoft stands to gain in the process if it invests in “local” Cloud services.

HP and CHAI Improve Early HIV Detection Technologies for Kenyan Infants.

Guest Post by Jack Lundee of Everything Left.

In Kenya, the HP technology stipulations include 5 HP data centers associated with 4 existing laboratories. According to HP, within their first year of operation, they are expected to process EID HIV test results for nearly 70,000 infants, as well as provide real-time medical data to health practitioners throughout Kenya.

The system also will extend to sustain Kenya’s Ministry of Public Health & Sanitation as it widens its efforts on preventative measures for PMTCT (Mother-to-Child Transmission) services to over 3,000 facilities during the next 2 years.

The efforts with CHAI and the Kenya Ministry of Health demonstrate the serious role technology can have in improving access to healthcare worldwide and driving positive change for millions of people. President and CEO of HP, Léo Apotheker states, “Technological innovation holds immense promise for addressing societal challenges,” said, president and chief executive officer, HP. ”

Backed by HP, a custom database application was created by students at Strathmore University in Nairobi, Kenya. The database application will improve medical tracking and allow test results in real-time. Similarly, it will allow SMS/GSM-enabled printers to print results in real-time.

Ultimately, the database will streamline results across multiple data centers and forward them directly to the appropriate medical professionals.

The HP Office of Global Social Innovation has already finished the installation of two data centers in Nairobi at the Kenya Medical Research Institute (KEMRI) and the National AIDS/STI Control Program (NASCOP) headquarters.

Former President Clinton, who’s known for his great support of HIV/AIDS research in Sub-Saharan Africa has also partnered (CHAI) with HP via the Clinton Global Initiative (CGI) and CHAI (as previously mentioned). Brainchild of the infamous personal aid Doug Band, The CGI is a collaborative unit of global leaders, nonprofit directors and government officials that convenes to “devise and implement” innovative solutions to “some of the world’s most pressing challenges.” This includes things like healthcare, green issues and global education. Both Doug Band and President Clinton plan to provide structural and systemic improvements in the way in which they treat and test infants in Kenya.

Motorola launches Backflip, Flipout and Milestone Android handsets in Kenya.

Motorola Backflip

I have been wondering when Motorola would finally launch some of their Android powered handsets in Kenya. Its now a well known fact that Motorola’s global turnaround of its mobile division has been largely due to its shift to Android as its main smartphone operating system. Therefore, it was inevitable that its handsets would eventually find their way to Kenya, especially after the likes of Huawei, Samsung, Sony Ericsson and LG all launched Android handsets this year.

Motrola Flipout

In a nutshell, the big news this week is that Motorola launched 3 Android handsets. These are the Flipout, Backflip and Milestone Models. As far as media is concerned, no pricing is provided except for the Backflip which is being retailed with Orange at Kes. 24,999.00. The handsets are available at all major retail outlets.

Motorola’s handsets mean that there are now a total of approximately 12 Android handsets available in Kenya to-date, from zero at the beginning of the year – this is impressive!

Considering that Android smartphones are becoming increasingly popular globally, and low-cost models are now available for as little as Kes. 13,000.00 in Kenya, its only a matter of time before they go mainstream in the marketplace. This is a good thing for budding mobile application developers as they can start building local applications that would appeal to Android users.

Motorola Milestone

Facebook cracks 1 million users in Kenya.

Its no coincidence that I am doing a post on Facebook in Kenya today. No. Not at all. In fact, unless you have been off the news this week, and under a fairly large rock, the biggest news of the week is that Mark Zuckerburg, that 6.5 Billion Dollar “Techie” behind 550+ million user Facebook won the Time Person of Year for 2010.

I have to admit I was a little surprised but then again when a 12th of Humanity uses your web site and spend over 500 billion minutes on it per month, you do have that sort of once-in-a-lifetime significance. I really really thought that Julian Assange of Wikileaks fame (and now a sex scandal for which he was recently arrested) would win it, if not the Chilean Miners.

So, back to the topic at hand. Just how popular is Facebook in Kenya, lately? In July 2010, I did a post on this blog when Facebook had reached around 800,000 users in Kenya, which was quite a monumental feat, at the time. However, since then, four months on, Facebook now has just over 1 million users in Kenya, and firmly growing.

Yes, Facebook is certainly becoming Kenya’s fastest growing virtual city, full of pokes, farms, status updates and mafia wars. If anyone ever said that Facebook was trivial and a waste of time, even Kenyans are now proving you are more than slightly wrong, if not seriously misinformed. Its a big deal, by any measure offline and online.

As in the last post I did on Facebook’s popularity in Kenya back in July 2010, the numbers do paint an interesting picture for all to see. Some of the key highlights for Kenya on Facebook that should make any marketer salivate are as follows:

  • Total Facebook Users: 1,005,400
  • Penetration of population: 2.51%
  • Position in the global country ranking: 67.
  • Penetration of online population in Kenya: 25.16%
  • Average CPC (Cost Per Click): US$ 0.33
  • Average CPM (Cost Per Thousand Impressions): US$0.15

The statistics as usual may be slightly off but consider that the cost of reaching 1000 user impressions is less than Kes. 10.00 and each click per ad is less than Kes. 20.00. Very few media, online or offline, can give you this kind of reach which can be super targetted using all sorts of variables. Other additional statistics for Facebook in Kenya are as follows:

Facebook Kenya Usage By Age Distribution.

  • 13-15: 2%
  • 16-17: 4%
  • 18-24: 43%
  • 25-34: 36%
  • 35-44: 9%
  • 45-54: 2%
  • 55-64: 1%
  • 65+: 2%

In addition to the above spread across the age groups, the gender split in Kenya is Male 63% and Female 37%. As for age growth, the group of 18-24 accounted for the bulk of the over 200,000 users who joined between July and December 2010 followed by the 25-34 and then the 35-44 groups. For the full report on Facebook in Kenya including graphs go to Socialbakers here>

Nokia gets into the Christmas season with Ovi Christmas Apps.

Press Release.

Nairobi, Kenya, 15 December 2010: There is no denying that the party season is just around the corner – decorations are starting to pop up, the gift-shopping craze is in the air and holiday jingles are playing on the radio. Whatever the occasion use your favourite Nokia device and the apps offered by Ovi, to fully-embrace that party spirit and stay connected to the world around you.

“Nokia Ovi Store has lined up a royal cracker of a season of goodwill with some of the best Christmas-themed apps for all Nokia users. This is a special time to make merry and share good times with loved ones and these apps will offer the best experience ever,” said Dorothy Ooko, Communications Manager, Nokia East and Southern Africa.

“These apps on the Ovi Store this year also support a wider range of devices including both touch and non-touch Nokia devices and we believe this will make the experience even better. We are delighted to offer these specific applications during this Christmas period,” said Ms Ooko.

So which ones will you be downloading on your Nokia smartphone? After all three million people will access the Ovi Store today, so why be the odd one out? So before you head out for the Christmas party time, check some of these apps out:

Xmas Candy App

The Xmas Candy app is a fun game that everyone can play. It features some all-time favourite candies including candy canes, candy apple, liquorice, among others. To score points, one needs to link up three or more identical types of candies together to collect them but to move from one level to the next one needs liquorice candies.

One thing to look out for is the Greedy Elves; Santa’s helpers have not been good this year and will try and take your candy from you- especially the liquorice. The Xmas Candy app is wonderful game that you can enjoy, whether playing alone or with friends and family.

For the candy lovers, once you play this game all you’ll want to do is go out and buy some candy and if you have children you are assured you will not be booking any appointments to the dentist!

Xmas Carols Lite (Compatible with Nokia E72)

It’s time for Celebration! Spread a little joy by singing this Xmas! ‘Xmas Carols’ brings you the collection of the most melodious & loved Christmas Carols in the world on your mobile phones. Don’t let the network connectivity pop-ups annoy your experience. Make sure you follow these simple settings. (Settings > Application Mgr > Installed Apps > Xmas Carols > Options > Suite Settings > Network Access=Always Allowed.)

King of Xmas 3D

Could you be the best Santa of this year? Enjoy the crazy ride down the slope in marvelous 3D graphics with touch or motion controls (motion controls are supported by all touchscreen phones except Nokia 5800). Upload your score and compare your Santa qualities with other Santas from all over the world. Compete with your friends in Bluetooth multi-player. Game contains short in-game ads provided by Inneractive and requires data connection. Ad-free version is also available in OVI store.

Mistletoe (Compatible with Nokia 5800)

Never miss an opportunity for a Christmas kiss with this handy sprig of mistletoe on your phone. Hold it above your head, close your eyes and pucker up! You can even keep count of your kisses with this great app. Please note: Installation to F: drive will not work.

Season’s Greetings Ringtone

Download and personalize your Nokia with the official Nokia Season’s Greetings Ringtone 2009 Send your own Season’s Greetings from http://www.nokia.com/seasonsgreetings.

Virtual City wins another Global Award in Abu Dhabi

Press Release

NAIROBI December 8, 2010 – Virtual City – a homegrown technology solutions company has bagged yet another global award for its prowess in innovation.

This time – the recognition was based on one of its Mobile Applications dubbed Agrimanagr – an application that allows users to manage agricultural processes using mobile phones.

The World Summit Award (WSA) on Mobile content 2010 was presented to the company’s Chief Commercial Officer, Mr. Silas Macharia in Abu Dhabi on Wednesday 8th December 2010

Speaking during the award ceremony, Mr. Macharia said: “We are happy to win this award today because it reinforces our quest to lead in providing mobile content that will help many generations and impact on people lives positively.”

“As Virtual City, we are constantly innovating solutions that will simplify people’s lives and in turn change the way human beings relate with technology”, Mr. Macharia added.

The award comes only two months after the company won a one – million dollar (equivalent of Ksh80 Million) global award in the Nokia Growth Economy Venture Challenge held in the United Kingdom.

The WSA on the other hand seeks to reward, with international Recognition, excellent mobile content developers in eight categories namely: m-Business and Commerce; m-Government and Participation; M-Learning and Education; m-Entertainment and Lifestyle; m-Tourism and Culture; m-Media and News; m-Environment and Health and m – Inclusion and Empowerment.

Virtual City had submitted its Agrimanagr Solution under the category of m-Health and Environment, which emerged the best and consequently awarded the Outstanding Regional Achievement Award for 2010 at the Winners Gala, Conference and Expo held in Abu Dhabi.
The WSA Gala celebration was the highlight of the entire WSA mobile process for 2010 and it was held to honor excellence in m-Content and innovative application creation.

The Award Ceremony, which was hosted by the Abu Dhabi Systems and Information Centre (ADSIC) brought together participants from 6 global regions of the e and m-content industry; namely: Europe, North America and Oceania, Latin America, Asia, Arab countries and Africa. There were 40 winners in total in the 8 categories from all over the world.

This second win by the 10-year-old Virtual City is likely to add impetus on the mobile innovations in the country even as technology continues to gain popularity among Kenyan firms; which are now being recognized internationally as leaders in innovation.

Remarking on the achievement, Virtual City CEO John Waibochi said: “the future of Africa lies in technological innovation and this is where our energies need to be redirected.”

Interview with Lorraine Maina of Microsoft East and Southern Africa on Open Day.

This is an interview that I had with Lorraine Maina of Microsoft East and Southern Africa on the Microsoft Open Day which is being held this week on the 8th of December 2010 in Nairobi, Kenya at the Westgate and Sarit Centre Malls.

Microsoft’s Open Day is targeting Application Developers, IT Professionals and Channel Partners in Kenya. Some of the highlights of the interview include:

  • Samsung will be launching Windows Phone 7 smartphones in January 2011 here in Kenya.
  • The XBOX Kinect will be demonstrated in detail at the Open Day.
  • That you can buy Microsoft Office for as little as Kes. 2,000.00 for home and student use in Kenya.

Interview with Lorraine Maina of Microsoft East and Southern Africa. from Moses Kemibaro on Vimeo.

A talk by Paul English of Kayak.com in Nairobi, Kenya.

In the early part of last week, I had the opportunity to attend a talk by Paul English at the Norfork Hotel in Nairobi, Kenya. I have to confess that I had never heard of Paul English until the previous week when Paul Kukubo of the Kenya ICT Board prompted me to make it for the talk which was to happen at the Norfolk Hotel.

Paul English, by the way, happens to be a co-founder and CTO of Kayak.com, a leading global travel search engine that helps consumers find the best travel deals from hundreds of travel service providers online. Apart from being quite successful and serving millions of customers a month (with a team of only 100!), Kayak.com has to-date raised in US$ 230 million in funding, which is impressive by any measure.

Paul English was in Kenya primarily as part of the JoinAfrica.org initiative. JoinAfrica.org is a bold project to explore the creation of two tiers of wifi access in Africa, the first one being a “text-only” low bandwidth solution that is free, and the second tier being paid access to the full internet. The second tier will be owned by African entrepreneurs.

To achieve the goals of JoinAfrica.org, Paul English is also working with the FabLab in Nairobi which is a joint initiative with MIT of the US to develop technology that would be deployed in the field and be low-cost yet durable and appropriate for Africa. You can see below one of the WIFI prototypes developed by the FabLab (yes, that’s a wood frame, and wire mesh, and it works!)

As it turned out, courtesy of our legendary Nairobi traffic, I got to the talk late but I did manage to glean some nuggets of wisdom that Paul English spoke about with regards to innovation, entrepreneurship and of course Kayak.com. I found Paul English to be remarkably pragmatic and he exudes the hallmarks of a seasoned business leader – there was no fluff about the guy – he was all authentic about how to get results as a tech innovator and a business.

Paul talked about his philosophy of employees first, customers second. On first hearing Paul make this statement I was surprised since everyone and/or business usually works on customer first and everything else second. The truth is, according to Paul, if you mess up where employees are concerned then ultimately the customer will suffer, as will the business and therefore the  bottom-line.

Therefore, through all his days and times at Kayak.com, and other businesses such as Intuit, Paul has always been fanatical about getting the best people to be on his teams. A case in point is that on his way to Nairobi he took two redeye flights via London so that he could meet a prospective employee. Such is his focus in getting the best talent on-board.

Another idea that caught my attention from hearing Paul talk is how obsessive he is about customer service. For instance, he has put a bright red (and retro rotary dial) phone in the middle of his tech teams’ department at Kayak.com. The idea is that if a customer calls its so loud and irritating for them that someone has to pick it up, and solve the problem. In fact, he races to pick up the phone first even though he is the CTO at Kayak.com – imagine that! I’d love to see the same fervor for customer service in lots of leading Kenyan companies.

On innovation, Paul said that you need to build your products and services incrementally so that over time you will have the best offerings in the marketplace. More specifically, he also said its important to aim for your offerings to be significantly more innovative than the competition. He cited the example of saying that if customers try your product or service and simply send an email to friends and family to try it then its not good enough. He says it should be so good that they call friends and family right there and then to ask them to try it out.

There is not much more I can say here about Paul English but the Internet is teeming with lots of content about him and Kayak.com. He is an inspiration without a doubt for tech professionals and entrepreneurs in Kenya and the greater African continent. One of the things I loved about his demeanor is how candid and straight to the point he was at the talk -  he is a battle hardened tech head! Finally, you know Kenya has arrived on the global tech map when the likes of Paul English take time to come to Kenya to help things get better.