Zuku gets even cheaper fibre broadband Internet.
Let me start by saying that I really have nothing personal against Zuku except the fact that they need to figure out how to cope with the overwhelming demand that they have for their low-cost uncapped and unlimited broadband WIMAX Internet service.
Its been a no-brainer for over a year that Zuku has the least expensive residential and small office home office (SOHO) broadband WIMAX service in Kenya. This has been the case even as the likes of Safaricom and AccessKenya have also been in the fray offering broadband services, which have always been pricier.
The irony of Zuku is that having followed a lot of comments on this blog, it seems that demand massively outstrips their ability to effectively and efficiently offer their services. Mind you, I am not talking about the actual quality of their bandwidth but rather their sales and customer service capabilities. They are clearly unable to cope and this makes them unresponsive to existing and prospective customers – leading to frustration more often than not, if not outright service cancellations.
Therefore, owing to a hint from someone close to Zuku, I found out today (via their web site) that they are rolling out their fibre-based broadband Internet services in Nairobi’s Kileleshwa, Kilimani and Lavington suburbs. What may come as a surprise to you is that Zuku broadband on fibre in these areas is not only faster, but also even cheaper than what they currently have on WIMAX. To give you an idea of what I mean, these are current prices Zuku has for their WIMAX broadband:
- 256 kbps – Kes. 1,499.00 per month.
- 512 kbps – Kes. 2,499.00 per month.
- 1 mbps – Kes. 4,999.00 per month.
Set-up and installation for all of the above packages is a one-off payment of Kes. 2,999.00 and a monthly equipment rental fee of Kes. 500.00 per month. All things considered, this sounds like a good deal for uncapped and unlimited restidential and/or SOHO Internet access in Kenya.
Now, this will take probably take your breath away (and make you giddy) but here are the new Zuku fibre-based broadband residential and SOHO packages:
- 1 Mbps – Kes. 999.00 per month.
- 4 Mbps – Kes. 1,999.00 per month.
- 8 Mbps – Kes. 3,499.00 per month.
In each of these packages, there is a one-off installation and set-up fee of Kes. 2,999.00 (nothing at this juncture is mentioned on the Zuku web site about any monthly equipment rental fees). To boot, Zuku is also offering free phone calls within the Zuku network on fibre should you opt to take one of their cable TV and Internet bundles.
Only time will tell how Zuku fares on fibre broadband compared to WIMAX but I am more than keen to give it a shot at these prices for no less than the 8 Mbps package – customer service non-withstanding! For more information not covered in this post go to www.zuku.co.ke.