This is an interview I had with Sanjay Sikka who is the CEO of Horizon BPO, a leading outsourcing business based in Nairobi, Kenya. The BPO offers everything from complex customer care, sales, technical support and back office solutions through voice – both outbound and inbound, chat, e-mail and fax.
Interview with Horizon Call Center BPO CEO Sanjay Sikka from Moses Kemibaro on Vimeo.
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